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Help centre

How to run your yard with YARDtwin

Guides for setup, scheduling, the gate, the yard map and compliance. The same articles are inside the app under Help.

Open the full user manual — every screen, step by step, with screenshots →
Getting Started

What is YARDtwin?

YARDtwin is an intelligent yard management platform that digitises every step of your yard operations — from gate to dock to departure.

Key capabilities:

  • Scheduling — Gantt-view dock scheduling with drag-and-drop, auto-assignment rules, and AI load-time prediction
  • Gate Operations — Configurable check-in with QR codes, OCR, driver self-check-in, and compliance checklists
  • Digital Twin — Real-time interactive yard map showing every dock, trailer, and parking position
  • Analytics — Turnaround times, dock utilisation, carrier scorecards, and detention tracking
  • GMP Compliance — Full audit trail designed to support Part 11 / Annex 11 compliance

User roles:

RoleAccess
AdministratorEverything, including Site Admin (site set-up, billing, integrations, single sign-on) and the Layout Builder
Ops ManagerRuns the site day to day: scheduling, gate, docks, yard map, carriers, reports; manages users except administrators
Yard ManagerAlmost the same as an Ops Manager; shift reports and adding or changing carriers stay with Ops Managers and Administrators
OperationsPlanners and office staff: bookings, docks, the yard map, move tasks, documents and compliance checklists
Quality (QA)Reviews and signs off: sees almost everything and works compliance, inspections, the audit log and the warehouse QA queue
ViewerRead-only: the dashboard, the scheduling board, the yard map and reports
Gate GuardGate check-in and check-out, seals and gate inspections
Warehouse Operations StaffThe docks: starts, monitors and completes each trailer, and handles holds
Yard JockeyMoves trailers from a task list; sees the yard map
CarrierCarrier portal: books and manages its own deliveries, drivers and trailers
SupplierSupplier portal: books delivery slots and follows its own deliveries
DriverIts own bookings (read-only), its own documents and notifications
Implementation partnerAn outside consultant who sets the site up: Site Admin → Site blueprint only, on the sites named for them. Runs and signs the validation scenarios; cannot apply the blueprint or see the yard
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