Getting started

Sign in, find your way around, and understand what YARDtwin does and who uses which screen.

New to YARDtwin? Read these topics first. They cover the ideas every other page builds on: a booking reserves a dock for a truck, the gate lets the truck in and out, the yard map shows where it is, and the dock loads or unloads it.

• What YARDtwin doesFollow one truck from booking to departure, learn the handful of words the rest of this guide uses, and see who does what.
• Sign in and outSign in with your Organisation ID, use Google, Microsoft or your company's single sign-on, reset a forgotten password, and understand automatic sign-out.
• Find your way aroundThe menu, the site switcher, search, and the controls along the top of every screen.
• RolesWhat each YARDtwin role is for, in plain words, and which page it opens on.
• Your profile and passwordChange your name and phone number, change your password, link a Microsoft account, and turn on two-step sign-in. The shift PIN is no longer set here.
• NotificationsRead, clear and filter the alerts YARDtwin sends you, from the bell at the top of the screen or the full Notifications page.
• Plans and the free trialWhat Standard, Professional and Enterprise include, how the 30-day trial works, and what the fair-use line of truck movements means.
• Get helpAsk the built-in assistant, search the help articles and this manual, report a bug, or contact YARDtwin support.