Warehouse & docks

Run the dock board: call trailers, load and unload, and complete or hold each visit.

Dock staff work from the dock board. You choose the docks you cover for the shift, then work each trailer through: start, monitor, complete (or put on hold).

• Start your dock shiftChoose the docks you cover on this shift, then open the dock board.
• Work the dock boardSee every truck booked on your docks, call the next trailer in, and start or monitor the work.
• Check the seal and start a trailerConfirm the seal and the trailer temperature at the dock, then start the unloading or loading clock.
• Monitor a load at the dockWatch the clock, scan pallets, log temperatures and record damage while a trailer is unloaded or loaded.
• Complete a load or put it on holdClose out a trailer with the final pallet count and outbound seal, or flag a problem for QA as you finish.
• Clear a hold in the QA queueReview open warehouse holds with their notes and photos, and clear each one with a recorded reason.
• End your dock shiftReview your shift's numbers, write a handover note and close the shift.
• Track batches on the storage floorRecord where each batch sits on the floor, move it, put it on QA hold, and find it again later.